Frequently Asked Questions
Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service Department at support@artiopa.store as soon as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.
We Accept PayPal, Credit cards , debit cards.
Yes. Once we have received an order and payment has been cleared, the invoice will be sent to you via email.
Once we ship out your order, you should receive a shipment confirmation number within 24-48 hours through email to track your order , You can track your order here. Please be aware that it may take a few hours for the tracking information to become available
Once your order is shipped, you will receive a confirmation email with a tracking number.
f you have any concerns with your order, please contact our Support Team at support@artiopa.store and they will be glad to assist you. Most emails are answered within 1 business day.